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Posted on: March 25, 2020

Utility Deferral Process- In response to COVID 19


Utility Deferral Process- In response to COVID 19

The Town of Black Diamond is approving waiving the late utility bill penalties for January and February 2020. 

We are also deferring payments dates for March, April, May and June 2020.

Our hope is to offer some relief to Black Diamond residents in the short term, during this unparalleled time.

Residents who can pay are encouraged to do so; for those who cannot, there has been a payment deferral option.

Utility bills will not come due until September 15. No late fees will accrue until September 15. If you can pay your utility bill at this time, please do so. 

Under Bylaw 18-01, Water and Sewer Bylaw, the Town authorizes administration to deal with utility billings and penalties (section 79).

The Town will waive penalties for the April 15th, 2020 deadline for January/February overdue accounts.

Utility bills will continue to be sent out at their regular times throughout this year.

  • Payments for March, April, May and June 2020 may be deferred until September 15th, 2020. 
  • Any outstanding amounts as of September 16th will incur 5% penalty on the balance owing. 
  • For the July/August billing period, we anticipate that a normal schedule will resume, and payments will be due on October 15, 2020.

For titled property owners and tenant agreement holders who would like to cancel their pre-authorized utility payments scheduled for withdrawal on April 15, 2020, please contact us by email at with Cancellation of Pre-Authorized Utility Payment in the subject line.   Please provide your property address and utility account number by April 03, 2020, to ensure that payments are not withdrawn from your bank account.

To reactivate pre-authorized payment for future utility bills, please email the above address.  

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